CSR

Corporate Social Responsibility

While conducting business, the Company actively practices corporate social responsibility. We have adopted the Corporate Social Responsibility Best Practice Principles and treat CSR as part of company policy, implemented in corporate governance, product development, employee care and community relations, in line with international trends that balance environmental, social and governance development.

Business Ethics

Integrity has always been a core value of Rafael Micro. We are committed to conducting all business activities with integrity, requiring employees to comply with applicable rules and ethical standards. Corruption and any form of fraud are not tolerated, so that CSR can be fulfilled in practice.

Sustainable Operations

We continually improve product design and quality processes to raise overall quality; we use office resources efficiently and reduce water and electricity consumption; we promote humanitarian values and human dignity; and we require suppliers to source materials from conflict-free regions.

Supply Chain Management

The Company has established Supplier Management Procedures. In addition to periodic assessments of quality, delivery and cost, we require suppliers to use conflict-free materials and to work with us on quality, timeliness, service, environmental protection and sustainability, so that stakeholder interests are considered as we pursue sustainable operations.

Environmental Protection

Protecting the Earth's resources is everyone's responsibility. Considering the ecological impact of our operations and the concept of a sustainable environment, we conduct operations according to the following principles to reduce impact on the natural environment:

1. Reduce resource and energy consumption of products and services.
2. Reduce emissions of pollutants, toxic substances and waste, and properly treat waste.
3. Increase recyclability and reuse of raw materials or products.
4. Maximize the sustainable use of renewable resources.
5. Extend product durability.
6. Increase the efficiency of products and services.

Social Responsibility

• We follow government regulations in management policies and procedures, provide employee grievance channels, hold regular labor-management meetings, and operate an Employee Welfare Committee with benefits such as childbirth, wedding and funeral subsidies.
• We regularly review workplace safety and hygiene, work to improve employee safety and health, and provide complimentary advanced health examinations.
• We plan training by professional area and encourage employees to take cross-domain and external courses to strengthen professional skills.
• We value customer feedback through a dedicated service process and weekly quality meetings so that customer input is acted on promptly; we also require suppliers to meet environmental management systems and fulfill social responsibility.

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Implementation of Social Responsibility
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CSR Action Plans and Results
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