Technical Support

For technical support, please email us using your mail application. After an initial assessment, our support team will assign the request to an appropriate engineer and reply by email.

Recipient: rafael.fae@rafaelmicro.com

To help us respond faster, please include the following when possible:

• Company name and contact person (name, phone, email)
• Product / chip part number
• Problem description and how it occurs
• Relevant hardware / software environment (if applicable)
• Screenshots, logs, or other supporting files if available